Comprehensive Privacy Notice

Data Controller

Xolvex with domicile at Montemorelos 3000, Zapopan, Jalisco, Mexico, is responsible for the use and protection of your personal data.

For what purposes will we use your personal data?

The personal data collected will be used to:

  • Provide the main functionality of our applications.
  • Personalize and improve your user experience.
  • Provide technical support.

Additionally, they may be used for:

  • Sending notifications about software updates.

If you do not wish your data to be used for these additional purposes, you can communicate this to pm@xolvex.com.

What personal data will we use?

  • Identification data (name, email, etc.).
  • Application usage information (behavior, preferences, etc.).
  • Technical device information (IP address, device type, etc.).

With whom do we share your information and for what purposes?

Recipient Country Purpose
Cloud service providers USA Data storage and processing
Heroku (Salesforce.com, Inc.) USA Data storage and processing
MongoDB, Inc. USA Database storage and management
Commercial partners N/A Offer integrations and additional services
Legal authorities Mexico Compliance with legal obligations

Please refer to the privacy policies of Heroku and MongoDB at the following links:

Exercise of ARCO Rights

You can exercise your rights of Access, Rectification, Cancellation, and Opposition (ARCO) by sending a request to pm@xolvex.com.

Revocation of Consent

To revoke your consent for the processing of your data, send a request to pm@xolvex.com.

Limitation of Use and Disclosure of Information

You can register in the Public Registry to Avoid Advertising of PROFECO to avoid receiving unwanted advertising.

Use of Tracking Technologies

We use cookies and similar technologies to improve the user experience. You can disable them in the application settings.

Privacy Notice Updates

This privacy notice may be modified. Users will be notified through the communication channels used in the application.

Last updated: 22/08/2024